Mark LaRochelle is here to teach you a few things to check before calling your local service team when your ice maker and/ or water dispenser aren't working. The first thing that could be the issue is making sure that the child lock on your refrigerator isn't on. This feature on new refrigerators can be really nice if you have little ones who like to play and open things. The child lock will make all of the buttons in the front panel not work and some refrigerators will even